Terms & Conditions

Hand and Foot Print Designs By Appointment

TERMS & CONDITIONS (a.k.a. nitty gritty / the stuff you REALLY should read)

Walls of Clay has been in downtown McKinney for 19+ years. Our practices, policies, and procedures are fair. Our number one goal is to provide an awesome experience for our guest(s) and our policies allow us to do just that.

Specific to this project:

  • An appointment will be set up to capture hand or footprints. No shows will be scheduled at a later date and will forfeit Father’s Day guarantee of delivery.
  • All prints must be completed by June 11th in order to receive finished platter by June 20th.
  • No substitutions in the artwork.

Your payment is non-refundable. If you are unable to attend your appointment for any reason; such as schedule conflict, emergency, illness or weather-related, please notify us by phone at 972.547.4472 or email (info@wallsofclaymckinney.com). You may call or email anytime and be sure to leave a message if it is before/after studio hours. If we receive advanced notice, your payment will be held on account and applied towards a future appointment.

Credits do not expire, NO shows, however, will not receive a refund or credit, your payment will be forfeited in the event you do not notify us.

Payments and credits cannot be applied to other services, events or merchandise. No shows will not receive a refund or credit.

Due to the nature of kiln-fired arts, slight imperfections can occur. And on rare occasions, kiln fired pieces can crack, shatter or do the unexpected during the firing process. While we take every precaution to ensure that this does not happen, there are some factors that are beyond our control. If a piece cracks or shatters, a credit will be issued along with a ginormous apology because we hate to see bad things happen to your creations.

GENERAL RELEASE: Pictures and/or videos may be taken during our workshops to use in print and online marketing/advertising.

LIABILITY WAIVER: I hereby release, hold harmless, defend and indemnify Walls of Clay LLC and its employees, agents, officers and directors from any and all damages, injuries, claims, and causes of action which may accrue to or be asserted by me or any minor child of mine arising directly or indirectly out of my minor child’s participation in this project.